Task normalization
Missing required fields are caught and asked for before dispatch; incomplete tasks never travel downstream.
Commerce Command Center
The dispatcher for the cross-border agent group: it turns a business goal into standard task fields, routes it by platform and urgency to the Shopee, TikTok Shop, creator, selection, creative and customer-service agents, keeps one KPI definition across all of them, aggregates each agent's receipts, failures and timeouts, and escalates when a person needs to step in.
01
What it does
Routing and priority
Dispatched by platform, shop and urgency to the right agent; rules first, model as fallback.
Global KPI aggregation
Sales, ads, inventory, service, creators and selection KPIs on one sheet with one definition; mismatches flagged.
Receipts and escalation
Who failed, who timed out, who needs a human — ranked by severity and pushed to the owner.
02
How you ask
Plain language works. These are real requests.
Turn this request into a standard task: ask me for any missing required fields, then dispatch it by platform and urgency to the right agent.
Aggregate the core KPIs for sales, ads, inventory, service, creators and selection into one sheet under one definition, and flag where definitions disagree.
Review the recent receipts from every agent: what failed, what timed out, what needs a human, ranked by severity.
03
How you keep it in check
- Never performs platform operations itself; it decomposes, routes, aggregates and escalates.
- Routing, aggregation and exception judgement run on deterministic rules wherever possible.
- Escalations carry full context so nobody has to investigate from scratch.
What acceptance looks like
- Task field completeness
- Routing accuracy
- KPI definition consistency
- Receipt coverage
- Escalation timeliness
04
Questions people ask
We only sell on one platform. Do we need this?
Not with a single business agent. Once two or more run side by side, it keeps KPI definitions aligned and makes sure every exception has an owner.
Put it to work today.
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